My direct does not use any of his 10 minutes during our O3. Should I give him feedback to encourage more?
I utilized the O3 introduction email and have also told my direct several times that the 1st 10 minutes is all for him. During our O3 yesterday, he made a single statement on one deliverable he has open.
That's ok
If your direct isn't comfortable, they aren't going to share. Relationships take time. Perhaps he'd rather use the 10 min as a status update - that's his 10 minutes, his choice. Over time, you might have a more personal relationship, maybe you never will. That is ok. Pushing for personal details doesn't make the 10 minutes about him, it makes it about YOU.
Remind the direct that he has 10 minutes to discuss anything that is on his mind. Clarify before you launch into your 10 that he doesn't have anything more to add & accept that. I sometimes use - "is there anything else you'd like to talk about, or shall I start my 10 minutes?" If the answer is "I'm done" I say "Thank-you for sharing or Thank-you for updating me or something like that, always with a sincere Thank-you.
Probably too early for feedback
It is too early for feedback. You just started with O3's, and your directs are even more uncomfortable with them then you are.
Furthermore, most likely you have only just started feedback as well, and this would be negative feedback; not a good start for introducing the model.
Ask questions
There are a lot of examples in the downloadable form at http://www.manager-tools.com/podcasts/Manager-Tools_One_on_One_Basics.pdf. This might nudge them in the right direction for future O3s.
And I agree it's not a point for feedback at this point. This is about establishing a relationship, and feedback might give the impression you're more concerned about what you're not getting out of it.
One other thing that might help -- if they come to you with a question outside of O3 and it's not urgent, you could suggest that he bring that up in the O3. "I'm heading off to a meeting right now, but can you remind me about this tomorrow at our one-on-one?"
Leading questions may help
A. Don't worry about it. It took one of my guys 18 months to really start to open up. Its their 10 minutes, if they choose to give you project status and nothing more, that's their choice.
B. Consider some _gentle_ leading questions: How's your day today? {any answer} Tell me more. And always thank them for whatever they say.
--
Dennis Sherman
6-1-2-7
Thank you all for the
Thank you all for the advice. Our last O3 went much better. The DR in question brought up a training exercise he is working on. We used his entire 10 minutes on that. I also gave him some more detail on project status reporting and how to do it.