Executive Outlook Videos

Making the transition to an executive role is a pivotal and challenging milestone in any career. Improve key executive skills like strategic decision-making, change management, and team building, by gaining insights from top leaders across a variety of industries.

Learn skills needed for success directly from executives in aerospace, technology, engineering, manufacturing, banking, consulting, and more. The broadening of executive development is about externalities - learn from those who’ve previously navigated this journey!

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Unlock the secrets of highly effective executives with this comprehensive presentation from veteran advisor Mark Horstman. Discover the "Executive Trinity" framework that will transform your approach to strategy, operations, and people management - the key pillars of executive success. Whether you're a seasoned C-suite leader or aspiring to reach that level, this recording provides a detailed roadmap to elevate your executive skills and take your organization to new heights.
Brooke offers a rare, insider's perspective on the challenges and importance of the U.S. Congress. As a seasoned Chief of Staff, she passionately makes the case for why Congress matters, sharing inspiring stories of bipartisan problem-solving and the critical services Congress provides to citizens. Executives will gain a newfound appreciation for the complexities of governing and practical strategies for driving change through effective engagement with elected representatives.
Anandha Ponnampalam is an executive with a deep interest in technology, climate change, sustainability, and clean tech. His expertise is further enriched through his recent engagements with generative AI technologies, including platforms like Midjourney, AWS, and Azure. In this presentation Anandha explores the transformative impact of generative AI on businesses.
Rodney Woods, vice president and chief clinical engineer for medical management at BlueCross BlueShield of Tennessee, talks about leading in the face of disruption by becoming an anticipatory leader. There is value in having and knowing your own personal mission statement. What’s your purpose? What drives and motivates you? The two most important days in your life are the day you’re born and the day you find out why.
As an experienced engineering leader, Denise shares a proven approach for driving strategic impact - by running your team like a business unit. Through real-world examples, you'll learn how to develop a compelling future vision, build a data-driven strategic plan, and effectively execute to deliver measurable results. Whether you're a seasoned executive or aspiring to the next level, this presentation offers practical, battle-tested advice to help you maximize your team's performance and influence within the organization.
Dan McGuire, Founder of Arcturus Advisory Services, talks about characteristics found in select leaders and what makes them so rare.
Rhonda Hoerle, President of Decatur Mold Tool and Engineering, talks about the importance of having a stabilizing core to help guide you. This lesson, which we can learn from a skyscraper, helps us lead by preventing us from swaying to much from side to side, or toppling over when things get tough. And, like the eye of the storm, is the location from which we derive our energy.
Matt Beckwith, Director of Customer Service at Clark Pest Control, talks about how customer experience should not be seen as a department, but a revolution. Self-proclaimed call center geek, encourages us all to think little bit differently about the customer experience because no matter where we work or what we do, customer experience is all of our responsibilities.
Eldon Schaffer, the CEO of Tekni-Plex Consumer Products, talks about leadership self-Development. As executives we are responsible for our own leadership development, most of don’t know how to do it. What are the things that executives can do to ensure that they are constantly developing themselves in a way that benefits them and the organization?
Kevin Hill, CEO of Pivotal Systems, compares his experience as a combat pilot in the US Army to the role of Chief Executive Officer.
Nathan Nipper, General Manager at L3Harris, talks about how to measure yourself as a new executive using a report card.
Patty Collins, Deputy Director at US Government Publishing Office, shares the key to unleashing your organization's performance--empowerment.
Angel Wileman, Manager of Thermofluids at Southwest Research Institute, talks about staffing teams that solve the world's toughest challenges.
Maggie Tucker, retired, discusses finding happiness and success through financial freedom.
Ron Long, EVP of Sales and Marketing at Premier Truck Group, talks about sales organization structure in a $32B company.
Dan West, Senior Engineering Director in the Silicon Valley Tech Industry, talks about the art of the turn around. At times we inherit a team, or have circumstances that require our existing teams be revitalized, turned around. Dan’s ability to go from storm to storm and turn teams around has helped him become a “fixer” in his organization, here he shares his process for how.
David Walsh, Vice President of Supply Chain & Customer Service at Berry Global, shares why career planning is a waste of time and suggests an alternate approach.
Matt Bintliff, Director of Field Training & Development at Novo Nordisk, talks about the value of delivering feedback that’s sooner and smaller instead of larger and later. How we identify, diagnose and articulate ineffective behaviors sooner so we can fix them before they metastasize. And how do we talk about them using, what Matt calls, “the flow”, a conversation that will elevate the team by allowing them to self-coach over time.
Hugh Halpern, Director of the U.S. Government Publishing Office, provides an executives guide to navigating DC politics. As an executive it’s likely that you’re going to have a problem that needs solving and the solution to doing so is lobbying your government. Lobbying comes with a veneer of disgust but is a guarantee in the U.S. constitution and you may need to do it.
Yanek Korff, Co-Founder and COO of Expel, talks about how to save time and money by paying more attention to the basics of cybersecurity. Dealing with passwords is frustrating, forgetting and resetting your passwords is a waste of time, and password managers can save time and energy.
Bill Madden, a supply-chain and technology executive, shares a personal story about leadership and fortitude when deciding what is best for the organization.
Mark Horstman, Co-Founder of Manager Tools, shares laws he's learned and developed over his years of working with executives.
David Johnson, Program Director New Shepard Propulsion Module at Blue Origin, talks about how leading teams that possess super high performing individual contributors in skilled roles is ideal, but what happens when you have low or under skilled performers in important roles. We can’t always be there, so we can’t have all the information that the person at the point of attack is going to have. How do you guide through intent?
Mark Horstman, co-founder of Manager Tools , talks about his favorite executive behavior, decisiveness. The single biggest discriminator of the very best executives he knows, is that they make decisions better than anyone else. These executives make decisions differently than the rest of us, Mark shares how.
Brad provides a design thinking masterclass; a proven framework for driving innovation and transforming your business. Through interactive workshops and hands-on exercises, you'll learn how to deeply understand your customers' needs, ideate game-changing solutions, and rapidly prototype and test new ideas. Packed with real-world case studies from global enterprises, this presentation equips executives with the design thinking toolkit to future-proof their organizations and stay ahead of the competition.
Steve provides a comprehensive overview of the evolving cybersecurity landscape, detailing the sophisticated tactics used by nation-state actors, cybercriminals, and other threat groups to infiltrate networks and compromise sensitive data. His firsthand experience at the renowned DEF CON hacking conference offers unique insights into the "art of the possible" for adversaries, empowering executives to better understand and mitigate these risks. With practical recommendations on implementing zero-trust architectures, password management, and other proactive security measures, this presentation equips executives with the knowledge and strategies needed to protect their organizations in today's threat-filled digital environment.
Jackie offers a masterclass in navigating complex organizational dynamics and siloes to drive transformative change. She shares a compelling story of how she built trust, forged cross-functional partnerships, and secured significant investment to position her team as a strategic enabler of the university's research mission. Executives looking to drive impact across organizational boundaries will find invaluable insights and practical strategies in this presentation.
Manager Tools has evolved over the past 20 years to become a leading provider of training and resources for managers and professionals. The company is adapting to changes in technology, content consumption, and customer needs by restructuring its product offerings, expanding its virtual and international reach, and exploring new marketing strategies. With a renewed focus on increasing product revenue and delivering practical, accessible content, Manager Tools is positioning itself to help even more managers and professionals become effective and productive.
John Nuttall outlines a proven framework for driving transformative change within your organization - from boldly restructuring teams and roles, to deeply understanding your business, to empowering your people to take calculated risks. His firsthand account of how he used this approach to evolve a small, siloed team into a strategic, high-impact organization provides a compelling roadmap that any executive can apply to future-proof their own business. If you're looking to position your team for sustainable growth and innovation, this presentation offers a masterclass in the mindset and practical steps required to act boldly and deliver outsized results.
John provides invaluable insights on building a successful career and leading high-performing teams. Through real-world examples and practical advice, he shares strategies for developing integrity, managing commitments, leveraging technical expertise, and understanding customer value - all critical skills for executives aspiring to drive results. Executives will leave empowered with a framework for making hard decisions, building a network of trusted mentors, and positioning their organizations for long-term growth.
Everybody knows what the leader’s first responsibility is. But do you know what her LAST responsibility is? Some of the greatest CEOs have had their legacies tarnished when they didn’t pay enough attention to "The Leader’s Last Responsibility", finding and installing their successor.
Trevor Woods, Academic Technologies Chief Executive, shares his own version of "Horstman's Laws," his very own non-negotiable expectations for the leaders he entrusts to lead on his behalf. This is the beginning of a culture defining activity which strengthens a bond between leaders and aligns them with the strategy.
Matt Beckwith, long time community member and one-time Manager Tools staff member, shares how journaling can be more than just a way to capture thoughts, rather, an incredibly powerful tool for the growth and development of an executive.
Brad shares his experience on building successful cross-cultural teams and fostering global collaboration in today's interconnected business landscape.
The AI era is here, and it's transforming the way we live, work, and interact. We're at an inflection point in technology, with enormous opportunities and daunting challenges as business leaders. Mike walks through strategies and best practices for success in the AI era.
Behaviors define the culture of an organization. But for many organizations those standard behaviors can be a barrier to innovation. Bill Vavrik, Vice-President at Applied Research Associates, discusses strategies and building blocks for innovation within and across an organization. These building blocks are specific actions that happen within an organization to support innovation and will help your organization adopt a culture of innovation.
Trevor Kent (President) and Saida Vuk (Executive HR) share how they revolutionized the culture of their construction firm, Thermal Systems, through the use of technology. What worked and what didn’t work, how they convinced their non-technical staff to come along for the ride, and just how much effort they invested to change their organization, and their industry, for the better.
Maggie Tucker, Founder & Host of the Inside Out Money podcast, discusses what it means to build a highly-responsive and responsible financial plan and roadmap. She shares practical and actionable tips and methods for improving your finances. This session will give you the confidence and tools to re-think how you're managing your personal finances and is thought-provoking and valuable to everyone, whether you consider yourself to be financially savvy or not.
In the digital age, the internet is as much a part of our daily lives as is breakfast, but so are the risks that come with it. Orlando Ferreiras, Vice President at ASM Research, discusses navigating cyber threats. He explores essential skills to develop, mental barriers to break down, and how to embrace change to revolutionize your approach to online safety—all without limiting your digital exploration.
How do you ensure that your marketing tech stack isn’t just a collection of tools, but a cohesive force driving your business forward? Lisha ventures beyond the basics to reveal the ideal MarTech scenario, shed light on the often-dreaded subject of ROI and identifies key factors to future-proof your tech.
The title “Chief of Staff” might seem overkill for your organization, but on the flip side, the title “Executive Assistant” might make you think of someone just managing your calendar. When in reality this function can bring true value to the CEO or senior leadership team members, and by extension the organization as a whole. In this session Ryan Densham, Director at Pratt & Whitney Canada, discusses what a chief or staff or EA does, why you might want one in your org, and how to integrate this function successfully.
The concept of the tragedy of the commons has been used regularly since the 1970's in environmental policy to explain situations with shared resources like air and water pollution. In this presentation Andrew uses this concept to understand how businesses and executives are impacted by shared resources.
Oftentimes our directs and skips feel like they are passengers rather than pilots in their career progression. The one lever they control is the eject button… leaving the company. In this talk John Nuttall, Director of Technology at AT&T, shares how his organization has turned that around in their section of a 150,000 employee company, and put employees in the pilot seat, driving improved results AND retention.
Shaun Carlson, Director of Enterprise IT at Arvig, talks about how developing relationships can keep your organization going during a crisis. He gives several real-life examples of how this focus has kept his team intact through some difficult times and just how his team has remained focused on relationships.
Scottie explores the remote work revolution. She shares her reflections and provides advice for navigating the changing landscape of work. Whether you're a skeptic or a seasoned remote worker, this session will challenge your notions of where and how work gets done.
Discover how forward-thinking executives are harnessing artificial intelligence to transform decision-making and drive business results. Through real-world case studies spanning finance, retail, supply chain, and manufacturing, learn how AI is already enhancing executive capabilities in strategic planning, risk assessment, and market analysis. Whether you're leading teams today or preparing for tomorrow's leadership roles, you'll gain practical insights into how senior leaders are successfully integrating AI to create lasting competitive advantage.
Ever want to develop your own AI enabled Chatbot? This session dives into the development process of the Manager Tools Chatbot. What sets this chatbot apart is not based on the wisdom of the crowds, but solely Manager Tools reliable and tested content. Mike Auzenne, Co-Founder of Manager Tools will tell you what he's created, how he created it and answer audience questions about our Chatbot and use of AI.
This presentation is a business case you can bring to your Human Resources team or manager to show proven results that come when Manager Tools’ guidance is adopted and implemented. The session will showcases How HR was influenced to drive and embrace change, how HR influenced the leadership and management teams to change the way they manage, the successes Mortgage Center achieved, as well as the pitfalls and challenges overcome, and proof that Manager Tools’ guidance can shift your organization’s culture and get the results your company is working toward.
Organizations, and the world around them, have changed over the past 20 years. These changes have caused there to be more pressure on executives, many for the wrong reasons. In this talk Mark Horstman discusses what those changes are, how you can combat them, and how you can benefit from them.
This presentation answers your questions and frames your approach to relationships, results, and the development of your team. Large projects often encourage a results-oriented approach to problem solving at the expense of getting to the best answer, developing the best people, and encouraging relationship development. As we move into more senior roles, larger projects, bigger teams, developing our questioning skills – not interrogation capabilities – serve to strengthen our relationship abilities and problem solving.
Danny Pikler and Byron Scaf, Co-CEOs of STILE Education, share the 13-year journey of building their ed-tech company - from a makeshift office known as “the pig pen” to a $20M business serving 40% of Australian schools. In this candid conversation, they unpack the highs and lows of co-leadership, from hiring missteps and investor shakeups to the daily discipline of partnership. Their insights offer practical lessons in resilience, trust, and what it really takes to grow something lasting with someone else at your side.
Remote managing is harder. Distance erodes trust. Culture frays. More and better communication is what’s needed. But how? We provide specific actionable guidance on how to deliver results and retention remotely and how to increase communication to avoid the erosion of trust. Watch this recording of our Virtual Remote Manager session and start the increasing trust in your team today.
Learn the simple, fast Manager Tools Feedback model. Address performance effectively with minimal risk of conflict - whether you're encouraging great work or improving behavior. Practical and proven worldwide. Watch this recording of our Virtual Effective Manager session and start the implementation process today.
Great managers drive growth. Learn the Manager Tools Coaching model - goal-focused, practical, and just 5 minutes a week. Improve skills and performance with less effort than you think. Watch this recording of our Virtual Effective Manager session and start the implementation process today.
Delegation isn't just important - it’s a skill. Learn how to decide what to delegate, to whom, and how to do it effectively using Manager Tools' step-by-step Delegation model. Watch this recording of our Virtual Effective Manager session and start the implementation process today.
Learn how to tailor your communication for better relationships - at work, online, and in person. Understand others’ behavior and adapt your message to connect more effectively and be heard. Watch this recording of our Virtual Communicator session and start improving your relationships today.

For Executive Leadership

Nathan Nipper, General Manager at L3Harris, talks about how to measure yourself as a new executive using a report card.
Rhonda Hoerle, President of Decatur Mold Tool and Engineering, talks about the importance of having a stabilizing core to help guide you. This lesson, which we can learn from a skyscraper, helps us lead by preventing us from swaying to much from side to side, or toppling over when things get tough. And, like the eye of the storm, is the location from which we derive our energy.
In the digital age, the internet is as much a part of our daily lives as is breakfast, but so are the risks that come with it. Orlando Ferreiras, Vice President at ASM Research, discusses navigating cyber threats. He explores essential skills to develop, mental barriers to break down, and how to embrace change to revolutionize your approach to online safety—all without limiting your digital exploration.
Rodney Woods, vice president and chief clinical engineer for medical management at BlueCross BlueShield of Tennessee, talks about leading in the face of disruption by becoming an anticipatory leader. There is value in having and knowing your own personal mission statement. What’s your purpose? What drives and motivates you? The two most important days in your life are the day you’re born and the day you find out why.
Hugh Halpern, Director of the U.S. Government Publishing Office, provides an executives guide to navigating DC politics. As an executive it’s likely that you’re going to have a problem that needs solving and the solution to doing so is lobbying your government. Lobbying comes with a veneer of disgust but is a guarantee in the U.S. constitution and you may need to do it.
Eldon Schaffer, the CEO of Tekni-Plex Consumer Products, talks about leadership self-Development. As executives we are responsible for our own leadership development, most of don’t know how to do it. What are the things that executives can do to ensure that they are constantly developing themselves in a way that benefits them and the organization?
Mark Horstman, co-founder of Manager Tools , talks about his favorite executive behavior, decisiveness. The single biggest discriminator of the very best executives he knows, is that they make decisions better than anyone else. These executives make decisions differently than the rest of us, Mark shares how.
Mark Horstman, Co-Founder of Manager Tools, shares laws he's learned and developed over his years of working with executives.
Dan McGuire, Founder of Arcturus Advisory Services, talks about characteristics found in select leaders and what makes them so rare.
Kevin Hill, CEO of Pivotal Systems, compares his experience as a combat pilot in the US Army to the role of Chief Executive Officer.
Bill Madden, a supply-chain and technology executive, shares a personal story about leadership and fortitude when deciding what is best for the organization.
The concept of the tragedy of the commons has been used regularly since the 1970's in environmental policy to explain situations with shared resources like air and water pollution. In this presentation Andrew uses this concept to understand how businesses and executives are impacted by shared resources.
Oftentimes our directs and skips feel like they are passengers rather than pilots in their career progression. The one lever they control is the eject button… leaving the company. In this talk John Nuttall, Director of Technology at AT&T, shares how his organization has turned that around in their section of a 150,000 employee company, and put employees in the pilot seat, driving improved results AND retention.
Shaun Carlson, Director of Enterprise IT at Arvig, talks about how developing relationships can keep your organization going during a crisis. He gives several real-life examples of how this focus has kept his team intact through some difficult times and just how his team has remained focused on relationships.
Brad provides a design thinking masterclass; a proven framework for driving innovation and transforming your business. Through interactive workshops and hands-on exercises, you'll learn how to deeply understand your customers' needs, ideate game-changing solutions, and rapidly prototype and test new ideas. Packed with real-world case studies from global enterprises, this presentation equips executives with the design thinking toolkit to future-proof their organizations and stay ahead of the competition.
Unlock the secrets of highly effective executives with this comprehensive presentation from veteran advisor Mark Horstman. Discover the "Executive Trinity" framework that will transform your approach to strategy, operations, and people management - the key pillars of executive success. Whether you're a seasoned C-suite leader or aspiring to reach that level, this recording provides a detailed roadmap to elevate your executive skills and take your organization to new heights.
Scottie explores the remote work revolution. She shares her reflections and provides advice for navigating the changing landscape of work. Whether you're a skeptic or a seasoned remote worker, this session will challenge your notions of where and how work gets done.
Matt Beckwith, long time community member and one-time Manager Tools staff member, shares how journaling can be more than just a way to capture thoughts, rather, an incredibly powerful tool for the growth and development of an executive.
Trevor Kent (President) and Saida Vuk (Executive HR) share how they revolutionized the culture of their construction firm, Thermal Systems, through the use of technology. What worked and what didn’t work, how they convinced their non-technical staff to come along for the ride, and just how much effort they invested to change their organization, and their industry, for the better.
The title “Chief of Staff” might seem overkill for your organization, but on the flip side, the title “Executive Assistant” might make you think of someone just managing your calendar. When in reality this function can bring true value to the CEO or senior leadership team members, and by extension the organization as a whole. In this session Ryan Densham, Director at Pratt & Whitney Canada, discusses what a chief or staff or EA does, why you might want one in your org, and how to integrate this function successfully.
Everybody knows what the leader’s first responsibility is. But do you know what her LAST responsibility is? Some of the greatest CEOs have had their legacies tarnished when they didn’t pay enough attention to "The Leader’s Last Responsibility", finding and installing their successor.
Behaviors define the culture of an organization. But for many organizations those standard behaviors can be a barrier to innovation. Bill Vavrik, Vice-President at Applied Research Associates, discusses strategies and building blocks for innovation within and across an organization. These building blocks are specific actions that happen within an organization to support innovation and will help your organization adopt a culture of innovation.
As an experienced engineering leader, Denise shares a proven approach for driving strategic impact - by running your team like a business unit. Through real-world examples, you'll learn how to develop a compelling future vision, build a data-driven strategic plan, and effectively execute to deliver measurable results. Whether you're a seasoned executive or aspiring to the next level, this presentation offers practical, battle-tested advice to help you maximize your team's performance and influence within the organization.
Trevor Woods, Academic Technologies Chief Executive, shares his own version of "Horstman's Laws," his very own non-negotiable expectations for the leaders he entrusts to lead on his behalf. This is the beginning of a culture defining activity which strengthens a bond between leaders and aligns them with the strategy.
Brooke offers a rare, insider's perspective on the challenges and importance of the U.S. Congress. As a seasoned Chief of Staff, she passionately makes the case for why Congress matters, sharing inspiring stories of bipartisan problem-solving and the critical services Congress provides to citizens. Executives will gain a newfound appreciation for the complexities of governing and practical strategies for driving change through effective engagement with elected representatives.
Discover how forward-thinking executives are harnessing artificial intelligence to transform decision-making and drive business results. Through real-world case studies spanning finance, retail, supply chain, and manufacturing, learn how AI is already enhancing executive capabilities in strategic planning, risk assessment, and market analysis. Whether you're leading teams today or preparing for tomorrow's leadership roles, you'll gain practical insights into how senior leaders are successfully integrating AI to create lasting competitive advantage.
John Nuttall outlines a proven framework for driving transformative change within your organization - from boldly restructuring teams and roles, to deeply understanding your business, to empowering your people to take calculated risks. His firsthand account of how he used this approach to evolve a small, siloed team into a strategic, high-impact organization provides a compelling roadmap that any executive can apply to future-proof their own business. If you're looking to position your team for sustainable growth and innovation, this presentation offers a masterclass in the mindset and practical steps required to act boldly and deliver outsized results.
This presentation answers your questions and frames your approach to relationships, results, and the development of your team. Large projects often encourage a results-oriented approach to problem solving at the expense of getting to the best answer, developing the best people, and encouraging relationship development. As we move into more senior roles, larger projects, bigger teams, developing our questioning skills – not interrogation capabilities – serve to strengthen our relationship abilities and problem solving.
Danny Pikler and Byron Scaf, Co-CEOs of STILE Education, share the 13-year journey of building their ed-tech company - from a makeshift office known as “the pig pen” to a $20M business serving 40% of Australian schools. In this candid conversation, they unpack the highs and lows of co-leadership, from hiring missteps and investor shakeups to the daily discipline of partnership. Their insights offer practical lessons in resilience, trust, and what it really takes to grow something lasting with someone else at your side.
This presentation is a business case you can bring to your Human Resources team or manager to show proven results that come when Manager Tools’ guidance is adopted and implemented. The session will showcases How HR was influenced to drive and embrace change, how HR influenced the leadership and management teams to change the way they manage, the successes Mortgage Center achieved, as well as the pitfalls and challenges overcome, and proof that Manager Tools’ guidance can shift your organization’s culture and get the results your company is working toward.
Organizations, and the world around them, have changed over the past 20 years. These changes have caused there to be more pressure on executives, many for the wrong reasons. In this talk Mark Horstman discusses what those changes are, how you can combat them, and how you can benefit from them.

For Leaders of Change

Dan West, Senior Engineering Director in the Silicon Valley Tech Industry, talks about the art of the turn around. At times we inherit a team, or have circumstances that require our existing teams be revitalized, turned around. Dan’s ability to go from storm to storm and turn teams around has helped him become a “fixer” in his organization, here he shares his process for how.
Trevor Kent (President) and Saida Vuk (Executive HR) share how they revolutionized the culture of their construction firm, Thermal Systems, through the use of technology. What worked and what didn’t work, how they convinced their non-technical staff to come along for the ride, and just how much effort they invested to change their organization, and their industry, for the better.
Matt Bintliff, Director of Field Training & Development at Novo Nordisk, talks about the value of delivering feedback that’s sooner and smaller instead of larger and later. How we identify, diagnose and articulate ineffective behaviors sooner so we can fix them before they metastasize. And how do we talk about them using, what Matt calls, “the flow”, a conversation that will elevate the team by allowing them to self-coach over time.
Eldon Schaffer, the CEO of Tekni-Plex Consumer Products, talks about leadership self-Development. As executives we are responsible for our own leadership development, most of don’t know how to do it. What are the things that executives can do to ensure that they are constantly developing themselves in a way that benefits them and the organization?
Kevin Hill, CEO of Pivotal Systems, compares his experience as a combat pilot in the US Army to the role of Chief Executive Officer.
David Walsh, Vice President of Supply Chain & Customer Service at Berry Global, shares why career planning is a waste of time and suggests an alternate approach.
Ron Long, EVP of Sales and Marketing at Premier Truck Group, talks about sales organization structure in a $32B company.
Bill Madden, a supply-chain and technology executive, shares a personal story about leadership and fortitude when deciding what is best for the organization.
The concept of the tragedy of the commons has been used regularly since the 1970's in environmental policy to explain situations with shared resources like air and water pollution. In this presentation Andrew uses this concept to understand how businesses and executives are impacted by shared resources.
Oftentimes our directs and skips feel like they are passengers rather than pilots in their career progression. The one lever they control is the eject button… leaving the company. In this talk John Nuttall, Director of Technology at AT&T, shares how his organization has turned that around in their section of a 150,000 employee company, and put employees in the pilot seat, driving improved results AND retention.
Shaun Carlson, Director of Enterprise IT at Arvig, talks about how developing relationships can keep your organization going during a crisis. He gives several real-life examples of how this focus has kept his team intact through some difficult times and just how his team has remained focused on relationships.
Anandha Ponnampalam is an executive with a deep interest in technology, climate change, sustainability, and clean tech. His expertise is further enriched through his recent engagements with generative AI technologies, including platforms like Midjourney, AWS, and Azure. In this presentation Anandha explores the transformative impact of generative AI on businesses.
Trevor Woods, Academic Technologies Chief Executive, shares his own version of "Horstman's Laws," his very own non-negotiable expectations for the leaders he entrusts to lead on his behalf. This is the beginning of a culture defining activity which strengthens a bond between leaders and aligns them with the strategy.
Behaviors define the culture of an organization. But for many organizations those standard behaviors can be a barrier to innovation. Bill Vavrik, Vice-President at Applied Research Associates, discusses strategies and building blocks for innovation within and across an organization. These building blocks are specific actions that happen within an organization to support innovation and will help your organization adopt a culture of innovation.
As an experienced engineering leader, Denise shares a proven approach for driving strategic impact - by running your team like a business unit. Through real-world examples, you'll learn how to develop a compelling future vision, build a data-driven strategic plan, and effectively execute to deliver measurable results. Whether you're a seasoned executive or aspiring to the next level, this presentation offers practical, battle-tested advice to help you maximize your team's performance and influence within the organization.
Everybody knows what the leader’s first responsibility is. But do you know what her LAST responsibility is? Some of the greatest CEOs have had their legacies tarnished when they didn’t pay enough attention to "The Leader’s Last Responsibility", finding and installing their successor.
The title “Chief of Staff” might seem overkill for your organization, but on the flip side, the title “Executive Assistant” might make you think of someone just managing your calendar. When in reality this function can bring true value to the CEO or senior leadership team members, and by extension the organization as a whole. In this session Ryan Densham, Director at Pratt & Whitney Canada, discusses what a chief or staff or EA does, why you might want one in your org, and how to integrate this function successfully.
John Nuttall outlines a proven framework for driving transformative change within your organization - from boldly restructuring teams and roles, to deeply understanding your business, to empowering your people to take calculated risks. His firsthand account of how he used this approach to evolve a small, siloed team into a strategic, high-impact organization provides a compelling roadmap that any executive can apply to future-proof their own business. If you're looking to position your team for sustainable growth and innovation, this presentation offers a masterclass in the mindset and practical steps required to act boldly and deliver outsized results.
The AI era is here, and it's transforming the way we live, work, and interact. We're at an inflection point in technology, with enormous opportunities and daunting challenges as business leaders. Mike walks through strategies and best practices for success in the AI era.
Manager Tools has evolved over the past 20 years to become a leading provider of training and resources for managers and professionals. The company is adapting to changes in technology, content consumption, and customer needs by restructuring its product offerings, expanding its virtual and international reach, and exploring new marketing strategies. With a renewed focus on increasing product revenue and delivering practical, accessible content, Manager Tools is positioning itself to help even more managers and professionals become effective and productive.
Scottie explores the remote work revolution. She shares her reflections and provides advice for navigating the changing landscape of work. Whether you're a skeptic or a seasoned remote worker, this session will challenge your notions of where and how work gets done.
Jackie offers a masterclass in navigating complex organizational dynamics and siloes to drive transformative change. She shares a compelling story of how she built trust, forged cross-functional partnerships, and secured significant investment to position her team as a strategic enabler of the university's research mission. Executives looking to drive impact across organizational boundaries will find invaluable insights and practical strategies in this presentation.
This presentation answers your questions and frames your approach to relationships, results, and the development of your team. Large projects often encourage a results-oriented approach to problem solving at the expense of getting to the best answer, developing the best people, and encouraging relationship development. As we move into more senior roles, larger projects, bigger teams, developing our questioning skills – not interrogation capabilities – serve to strengthen our relationship abilities and problem solving.
This presentation is a business case you can bring to your Human Resources team or manager to show proven results that come when Manager Tools’ guidance is adopted and implemented. The session will showcases How HR was influenced to drive and embrace change, how HR influenced the leadership and management teams to change the way they manage, the successes Mortgage Center achieved, as well as the pitfalls and challenges overcome, and proof that Manager Tools’ guidance can shift your organization’s culture and get the results your company is working toward.
Organizations, and the world around them, have changed over the past 20 years. These changes have caused there to be more pressure on executives, many for the wrong reasons. In this talk Mark Horstman discusses what those changes are, how you can combat them, and how you can benefit from them.

For Building an Organization

Matt Beckwith, Director of Customer Service at Clark Pest Control, talks about how customer experience should not be seen as a department, but a revolution. Self-proclaimed call center geek, encourages us all to think little bit differently about the customer experience because no matter where we work or what we do, customer experience is all of our responsibilities.
As an experienced engineering leader, Denise shares a proven approach for driving strategic impact - by running your team like a business unit. Through real-world examples, you'll learn how to develop a compelling future vision, build a data-driven strategic plan, and effectively execute to deliver measurable results. Whether you're a seasoned executive or aspiring to the next level, this presentation offers practical, battle-tested advice to help you maximize your team's performance and influence within the organization.
Behaviors define the culture of an organization. But for many organizations those standard behaviors can be a barrier to innovation. Bill Vavrik, Vice-President at Applied Research Associates, discusses strategies and building blocks for innovation within and across an organization. These building blocks are specific actions that happen within an organization to support innovation and will help your organization adopt a culture of innovation.
Angel Wileman, Manager of Thermofluids at Southwest Research Institute, talks about staffing teams that solve the world's toughest challenges.
Ron Long, EVP of Sales and Marketing at Premier Truck Group, talks about sales organization structure in a $32B company.
Dan McGuire, Founder of Arcturus Advisory Services, talks about characteristics found in select leaders and what makes them so rare.
Everybody knows what the leader’s first responsibility is. But do you know what her LAST responsibility is? Some of the greatest CEOs have had their legacies tarnished when they didn’t pay enough attention to "The Leader’s Last Responsibility", finding and installing their successor.
Rhonda Hoerle, President of Decatur Mold Tool and Engineering, talks about the importance of having a stabilizing core to help guide you. This lesson, which we can learn from a skyscraper, helps us lead by preventing us from swaying to much from side to side, or toppling over when things get tough. And, like the eye of the storm, is the location from which we derive our energy.
Patty Collins, Deputy Director at US Government Publishing Office, shares the key to unleashing your organization's performance--empowerment.
Dan West, Senior Engineering Director in the Silicon Valley Tech Industry, talks about the art of the turn around. At times we inherit a team, or have circumstances that require our existing teams be revitalized, turned around. Dan’s ability to go from storm to storm and turn teams around has helped him become a “fixer” in his organization, here he shares his process for how.
David Johnson, Program Director New Shepard Propulsion Module at Blue Origin, talks about how leading teams that possess super high performing individual contributors in skilled roles is ideal, but what happens when you have low or under skilled performers in important roles. We can’t always be there, so we can’t have all the information that the person at the point of attack is going to have. How do you guide through intent?
How do you ensure that your marketing tech stack isn’t just a collection of tools, but a cohesive force driving your business forward? Lisha ventures beyond the basics to reveal the ideal MarTech scenario, shed light on the often-dreaded subject of ROI and identifies key factors to future-proof your tech.
The title “Chief of Staff” might seem overkill for your organization, but on the flip side, the title “Executive Assistant” might make you think of someone just managing your calendar. When in reality this function can bring true value to the CEO or senior leadership team members, and by extension the organization as a whole. In this session Ryan Densham, Director at Pratt & Whitney Canada, discusses what a chief or staff or EA does, why you might want one in your org, and how to integrate this function successfully.
The concept of the tragedy of the commons has been used regularly since the 1970's in environmental policy to explain situations with shared resources like air and water pollution. In this presentation Andrew uses this concept to understand how businesses and executives are impacted by shared resources.
Oftentimes our directs and skips feel like they are passengers rather than pilots in their career progression. The one lever they control is the eject button… leaving the company. In this talk John Nuttall, Director of Technology at AT&T, shares how his organization has turned that around in their section of a 150,000 employee company, and put employees in the pilot seat, driving improved results AND retention.
Trevor Woods, Academic Technologies Chief Executive, shares his own version of "Horstman's Laws," his very own non-negotiable expectations for the leaders he entrusts to lead on his behalf. This is the beginning of a culture defining activity which strengthens a bond between leaders and aligns them with the strategy.
Trevor Kent (President) and Saida Vuk (Executive HR) share how they revolutionized the culture of their construction firm, Thermal Systems, through the use of technology. What worked and what didn’t work, how they convinced their non-technical staff to come along for the ride, and just how much effort they invested to change their organization, and their industry, for the better.
In the digital age, the internet is as much a part of our daily lives as is breakfast, but so are the risks that come with it. Orlando Ferreiras, Vice President at ASM Research, discusses navigating cyber threats. He explores essential skills to develop, mental barriers to break down, and how to embrace change to revolutionize your approach to online safety—all without limiting your digital exploration.
Ever want to develop your own AI enabled Chatbot? This session dives into the development process of the Manager Tools Chatbot. What sets this chatbot apart is not based on the wisdom of the crowds, but solely Manager Tools reliable and tested content. Mike Auzenne, Co-Founder of Manager Tools will tell you what he's created, how he created it and answer audience questions about our Chatbot and use of AI.
Scottie explores the remote work revolution. She shares her reflections and provides advice for navigating the changing landscape of work. Whether you're a skeptic or a seasoned remote worker, this session will challenge your notions of where and how work gets done.
John Nuttall outlines a proven framework for driving transformative change within your organization - from boldly restructuring teams and roles, to deeply understanding your business, to empowering your people to take calculated risks. His firsthand account of how he used this approach to evolve a small, siloed team into a strategic, high-impact organization provides a compelling roadmap that any executive can apply to future-proof their own business. If you're looking to position your team for sustainable growth and innovation, this presentation offers a masterclass in the mindset and practical steps required to act boldly and deliver outsized results.
Danny Pikler and Byron Scaf, Co-CEOs of STILE Education, share the 13-year journey of building their ed-tech company - from a makeshift office known as “the pig pen” to a $20M business serving 40% of Australian schools. In this candid conversation, they unpack the highs and lows of co-leadership, from hiring missteps and investor shakeups to the daily discipline of partnership. Their insights offer practical lessons in resilience, trust, and what it really takes to grow something lasting with someone else at your side.
This presentation is a business case you can bring to your Human Resources team or manager to show proven results that come when Manager Tools’ guidance is adopted and implemented. The session will showcases How HR was influenced to drive and embrace change, how HR influenced the leadership and management teams to change the way they manage, the successes Mortgage Center achieved, as well as the pitfalls and challenges overcome, and proof that Manager Tools’ guidance can shift your organization’s culture and get the results your company is working toward.
Organizations, and the world around them, have changed over the past 20 years. These changes have caused there to be more pressure on executives, many for the wrong reasons. In this talk Mark Horstman discusses what those changes are, how you can combat them, and how you can benefit from them.

For Building Relationships

Jackie offers a masterclass in navigating complex organizational dynamics and siloes to drive transformative change. She shares a compelling story of how she built trust, forged cross-functional partnerships, and secured significant investment to position her team as a strategic enabler of the university's research mission. Executives looking to drive impact across organizational boundaries will find invaluable insights and practical strategies in this presentation.
Danny Pikler and Byron Scaf, Co-CEOs of STILE Education, share the 13-year journey of building their ed-tech company - from a makeshift office known as “the pig pen” to a $20M business serving 40% of Australian schools. In this candid conversation, they unpack the highs and lows of co-leadership, from hiring missteps and investor shakeups to the daily discipline of partnership. Their insights offer practical lessons in resilience, trust, and what it really takes to grow something lasting with someone else at your side.
Brad shares his experience on building successful cross-cultural teams and fostering global collaboration in today's interconnected business landscape.
Shaun Carlson, Director of Enterprise IT at Arvig, talks about how developing relationships can keep your organization going during a crisis. He gives several real-life examples of how this focus has kept his team intact through some difficult times and just how his team has remained focused on relationships.
Rhonda Hoerle, President of Decatur Mold Tool and Engineering, talks about the importance of having a stabilizing core to help guide you. This lesson, which we can learn from a skyscraper, helps us lead by preventing us from swaying to much from side to side, or toppling over when things get tough. And, like the eye of the storm, is the location from which we derive our energy.
Hugh Halpern, Director of the U.S. Government Publishing Office, provides an executives guide to navigating DC politics. As an executive it’s likely that you’re going to have a problem that needs solving and the solution to doing so is lobbying your government. Lobbying comes with a veneer of disgust but is a guarantee in the U.S. constitution and you may need to do it.
Matt Bintliff, Director of Field Training & Development at Novo Nordisk, talks about the value of delivering feedback that’s sooner and smaller instead of larger and later. How we identify, diagnose and articulate ineffective behaviors sooner so we can fix them before they metastasize. And how do we talk about them using, what Matt calls, “the flow”, a conversation that will elevate the team by allowing them to self-coach over time.
The title “Chief of Staff” might seem overkill for your organization, but on the flip side, the title “Executive Assistant” might make you think of someone just managing your calendar. When in reality this function can bring true value to the CEO or senior leadership team members, and by extension the organization as a whole. In this session Ryan Densham, Director at Pratt & Whitney Canada, discusses what a chief or staff or EA does, why you might want one in your org, and how to integrate this function successfully.
This presentation answers your questions and frames your approach to relationships, results, and the development of your team. Large projects often encourage a results-oriented approach to problem solving at the expense of getting to the best answer, developing the best people, and encouraging relationship development. As we move into more senior roles, larger projects, bigger teams, developing our questioning skills – not interrogation capabilities – serve to strengthen our relationship abilities and problem solving.
This presentation is a business case you can bring to your Human Resources team or manager to show proven results that come when Manager Tools’ guidance is adopted and implemented. The session will showcases How HR was influenced to drive and embrace change, how HR influenced the leadership and management teams to change the way they manage, the successes Mortgage Center achieved, as well as the pitfalls and challenges overcome, and proof that Manager Tools’ guidance can shift your organization’s culture and get the results your company is working toward.

For Technology Leaders

Ever want to develop your own AI enabled Chatbot? This session dives into the development process of the Manager Tools Chatbot. What sets this chatbot apart is not based on the wisdom of the crowds, but solely Manager Tools reliable and tested content. Mike Auzenne, Co-Founder of Manager Tools will tell you what he's created, how he created it and answer audience questions about our Chatbot and use of AI.
The AI era is here, and it's transforming the way we live, work, and interact. We're at an inflection point in technology, with enormous opportunities and daunting challenges as business leaders. Mike walks through strategies and best practices for success in the AI era.
Brad shares his experience on building successful cross-cultural teams and fostering global collaboration in today's interconnected business landscape.
Behaviors define the culture of an organization. But for many organizations those standard behaviors can be a barrier to innovation. Bill Vavrik, Vice-President at Applied Research Associates, discusses strategies and building blocks for innovation within and across an organization. These building blocks are specific actions that happen within an organization to support innovation and will help your organization adopt a culture of innovation.
How do you ensure that your marketing tech stack isn’t just a collection of tools, but a cohesive force driving your business forward? Lisha ventures beyond the basics to reveal the ideal MarTech scenario, shed light on the often-dreaded subject of ROI and identifies key factors to future-proof your tech.
Yanek Korff, Co-Founder and COO of Expel, talks about how to save time and money by paying more attention to the basics of cybersecurity. Dealing with passwords is frustrating, forgetting and resetting your passwords is a waste of time, and password managers can save time and energy.
Angel Wileman, Manager of Thermofluids at Southwest Research Institute, talks about staffing teams that solve the world's toughest challenges.
Anandha Ponnampalam is an executive with a deep interest in technology, climate change, sustainability, and clean tech. His expertise is further enriched through his recent engagements with generative AI technologies, including platforms like Midjourney, AWS, and Azure. In this presentation Anandha explores the transformative impact of generative AI on businesses.
David Walsh, Vice President of Supply Chain & Customer Service at Berry Global, shares why career planning is a waste of time and suggests an alternate approach.
Nathan Nipper, General Manager at L3Harris, talks about how to measure yourself as a new executive using a report card.
David Johnson, Program Director New Shepard Propulsion Module at Blue Origin, talks about how leading teams that possess super high performing individual contributors in skilled roles is ideal, but what happens when you have low or under skilled performers in important roles. We can’t always be there, so we can’t have all the information that the person at the point of attack is going to have. How do you guide through intent?
Trevor Kent (President) and Saida Vuk (Executive HR) share how they revolutionized the culture of their construction firm, Thermal Systems, through the use of technology. What worked and what didn’t work, how they convinced their non-technical staff to come along for the ride, and just how much effort they invested to change their organization, and their industry, for the better.
In the digital age, the internet is as much a part of our daily lives as is breakfast, but so are the risks that come with it. Orlando Ferreiras, Vice President at ASM Research, discusses navigating cyber threats. He explores essential skills to develop, mental barriers to break down, and how to embrace change to revolutionize your approach to online safety—all without limiting your digital exploration.
Scottie explores the remote work revolution. She shares her reflections and provides advice for navigating the changing landscape of work. Whether you're a skeptic or a seasoned remote worker, this session will challenge your notions of where and how work gets done.
Shaun Carlson, Director of Enterprise IT at Arvig, talks about how developing relationships can keep your organization going during a crisis. He gives several real-life examples of how this focus has kept his team intact through some difficult times and just how his team has remained focused on relationships.
Steve provides a comprehensive overview of the evolving cybersecurity landscape, detailing the sophisticated tactics used by nation-state actors, cybercriminals, and other threat groups to infiltrate networks and compromise sensitive data. His firsthand experience at the renowned DEF CON hacking conference offers unique insights into the "art of the possible" for adversaries, empowering executives to better understand and mitigate these risks. With practical recommendations on implementing zero-trust architectures, password management, and other proactive security measures, this presentation equips executives with the knowledge and strategies needed to protect their organizations in today's threat-filled digital environment.
Trevor Woods, Academic Technologies Chief Executive, shares his own version of "Horstman's Laws," his very own non-negotiable expectations for the leaders he entrusts to lead on his behalf. This is the beginning of a culture defining activity which strengthens a bond between leaders and aligns them with the strategy.
Oftentimes our directs and skips feel like they are passengers rather than pilots in their career progression. The one lever they control is the eject button… leaving the company. In this talk John Nuttall, Director of Technology at AT&T, shares how his organization has turned that around in their section of a 150,000 employee company, and put employees in the pilot seat, driving improved results AND retention.
Discover how forward-thinking executives are harnessing artificial intelligence to transform decision-making and drive business results. Through real-world case studies spanning finance, retail, supply chain, and manufacturing, learn how AI is already enhancing executive capabilities in strategic planning, risk assessment, and market analysis. Whether you're leading teams today or preparing for tomorrow's leadership roles, you'll gain practical insights into how senior leaders are successfully integrating AI to create lasting competitive advantage.
This presentation answers your questions and frames your approach to relationships, results, and the development of your team. Large projects often encourage a results-oriented approach to problem solving at the expense of getting to the best answer, developing the best people, and encouraging relationship development. As we move into more senior roles, larger projects, bigger teams, developing our questioning skills – not interrogation capabilities – serve to strengthen our relationship abilities and problem solving.
Danny Pikler and Byron Scaf, Co-CEOs of STILE Education, share the 13-year journey of building their ed-tech company - from a makeshift office known as “the pig pen” to a $20M business serving 40% of Australian schools. In this candid conversation, they unpack the highs and lows of co-leadership, from hiring missteps and investor shakeups to the daily discipline of partnership. Their insights offer practical lessons in resilience, trust, and what it really takes to grow something lasting with someone else at your side.

For Personal Growth

The title “Chief of Staff” might seem overkill for your organization, but on the flip side, the title “Executive Assistant” might make you think of someone just managing your calendar. When in reality this function can bring true value to the CEO or senior leadership team members, and by extension the organization as a whole. In this session Ryan Densham, Director at Pratt & Whitney Canada, discusses what a chief or staff or EA does, why you might want one in your org, and how to integrate this function successfully.
Maggie Tucker, retired, discusses finding happiness and success through financial freedom.
John provides invaluable insights on building a successful career and leading high-performing teams. Through real-world examples and practical advice, he shares strategies for developing integrity, managing commitments, leveraging technical expertise, and understanding customer value - all critical skills for executives aspiring to drive results. Executives will leave empowered with a framework for making hard decisions, building a network of trusted mentors, and positioning their organizations for long-term growth.
Brooke offers a rare, insider's perspective on the challenges and importance of the U.S. Congress. As a seasoned Chief of Staff, she passionately makes the case for why Congress matters, sharing inspiring stories of bipartisan problem-solving and the critical services Congress provides to citizens. Executives will gain a newfound appreciation for the complexities of governing and practical strategies for driving change through effective engagement with elected representatives.
David Walsh, Vice President of Supply Chain & Customer Service at Berry Global, shares why career planning is a waste of time and suggests an alternate approach.
Eldon Schaffer, the CEO of Tekni-Plex Consumer Products, talks about leadership self-Development. As executives we are responsible for our own leadership development, most of don’t know how to do it. What are the things that executives can do to ensure that they are constantly developing themselves in a way that benefits them and the organization?
Mark Horstman, co-founder of Manager Tools , talks about his favorite executive behavior, decisiveness. The single biggest discriminator of the very best executives he knows, is that they make decisions better than anyone else. These executives make decisions differently than the rest of us, Mark shares how.
Maggie Tucker, Founder & Host of the Inside Out Money podcast, discusses what it means to build a highly-responsive and responsible financial plan and roadmap. She shares practical and actionable tips and methods for improving your finances. This session will give you the confidence and tools to re-think how you're managing your personal finances and is thought-provoking and valuable to everyone, whether you consider yourself to be financially savvy or not.
Bill Madden, a supply-chain and technology executive, shares a personal story about leadership and fortitude when deciding what is best for the organization.
Matt Beckwith, long time community member and one-time Manager Tools staff member, shares how journaling can be more than just a way to capture thoughts, rather, an incredibly powerful tool for the growth and development of an executive.
Brad shares his experience on building successful cross-cultural teams and fostering global collaboration in today's interconnected business landscape.
Shaun Carlson, Director of Enterprise IT at Arvig, talks about how developing relationships can keep your organization going during a crisis. He gives several real-life examples of how this focus has kept his team intact through some difficult times and just how his team has remained focused on relationships.
Brad provides a design thinking masterclass; a proven framework for driving innovation and transforming your business. Through interactive workshops and hands-on exercises, you'll learn how to deeply understand your customers' needs, ideate game-changing solutions, and rapidly prototype and test new ideas. Packed with real-world case studies from global enterprises, this presentation equips executives with the design thinking toolkit to future-proof their organizations and stay ahead of the competition.

The Effective Manager

Learn the simple, fast Manager Tools Feedback model. Address performance effectively with minimal risk of conflict - whether you're encouraging great work or improving behavior. Practical and proven worldwide. Watch this recording of our Virtual Effective Manager session and start the implementation process today.
Great managers drive growth. Learn the Manager Tools Coaching model - goal-focused, practical, and just 5 minutes a week. Improve skills and performance with less effort than you think. Watch this recording of our Virtual Effective Manager session and start the implementation process today.
Delegation isn't just important - it’s a skill. Learn how to decide what to delegate, to whom, and how to do it effectively using Manager Tools' step-by-step Delegation model. Watch this recording of our Virtual Effective Manager session and start the implementation process today.

The Effective Hiring Manager

Learn how to tailor your communication for better relationships - at work, online, and in person. Understand others’ behavior and adapt your message to connect more effectively and be heard. Watch this recording of our Virtual Communicator session and start improving your relationships today.

The Effective Communicator

The Effective Senior Manager

The Effective Remote Manager

Remote managing is harder. Distance erodes trust. Culture frays. More and better communication is what’s needed. But how? We provide specific actionable guidance on how to deliver results and retention remotely and how to increase communication to avoid the erosion of trust. Watch this recording of our Virtual Remote Manager session and start the increasing trust in your team today.